Sonam Kapoor claims British Airways misplaces her luggage twice in a month

Sonam Kapoor claims British Airways misplaces her luggage twice in a month

Sonam Kapoor has claimed that British Airways misplaced her luggage twice in one month. The actress has accused the airline of “terrible service” and “terrible mismanagement”.

In This Image: Sonam Kapoor
On Thursday afternoon, Sonam tweeted: “This is the third time ive travelled @British_Airways this month and the second time they’ve lost my bags. I think I’ve learnt my lesson. I’m never flying @British_Airways again.”


The airline immediately followed up on the matter. They commented: “We’re sorry to hear about the delay to your luggage, Sonam. Have you been provided with a tracking reference when informed at the airport?”

The airline immediately followed up on the matter. They commented:

In This Image: Sonam Kapoor
The actress accused the airline of “terrible mismanagement” and replied: “Yes all that is done. But it is a massive inconvenience. You guys need to step up. It’s terrible service and terrible mismanagement.”


The airline apologized for their mistake and wrote: “We can only offer our sincere apologies, Sonam. Please be assured we’re working to reunite you with your bag as quickly as possible.”

The airline apologized for their mistake and wrote:

In This Image: Sonam Kapoor
Commenting on Sonam’s tweet, another actress Pooja Hegde revealed that the same airline had lost her bags last month. She wrote: “Yup! They lost my bags too last month, and then had to courier it to me, seems like it’s a regular thing for them to do.”



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Abhik Rai

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