Telephonic interviews are a growing trend in the recruitment sector, that are used for (I) narrowing down the scope of applicants walking into the office; (II) avoiding unnecessary up down for non-qualifying candidates.
On the other hand, for us, it considerably reduces the avenues in which we can impress the interviewer. We have just one weapon at hand our vocal expressions!
So, if you are actively job searching, it is important to be prepared for a phone interview on a moments notice. You never know when a recruiter calls and ask if you have a few minutes to talk.
When there is a call for you from company, you immediately need to clear your head and shift your focus from whatever you are doing to your career.
Keep all of your employer research materials within easy reach of the phone.
You can tape your resume to a wall near the phone. It will help a lot during the call. Also have a notepad handy to take notes.
If the phone interview will occur at a set time, you can do the following:
Turn off call waiting on your phone.
Warm up your voice while waiting for the call.
Have a glass of water handy, so that you will not have a chance to take a break during the call.
Turn off your stereo, TV, and any other potential distraction.
If there is really any problem for you to talk, then ask for a telephone number and a convenient time to call back.
Be a good listener
During the interview, you must listen with full attention. One you have picked up his call, you do not have time to wonder as to what the interviewer might ask you or how you are going to answer. These things distract your mind from understanding the questions and replying properly.
Avoid interrupting and let the recruiter complete his thought or question before you respond. Ask for clarification. Use open-ended questions. The more information you can gather, the better you can respond.
During phone interview
Smile always helps you in every situation. Smiling will project a positive image to the listener and will change the tone of your voice.
Keep a glass of water handy, in case you need to wet your mouth.
Know what job you are interviewing for.
Speak slowly and enunciate clearly.
Take your time, it is perfectly acceptable to take a moment to collect your thoughts.
Remember your goal is to set up a face to face interview. After you thank the interviewer ask if it would be possible to meet in person.
Do give accurate and detailed contact information in your cover letter so your interviewers can easily connect with you.
Household members must understand the importance of phone messages in your job search.
Use the persons title (Mr. or Ms. and their last name.) Only use a first name if they ask you to.
When being interviewed by phone, do make sure you are in a place where you can read notes, take notes, and concentrate.
If you cannot devote enough time to a phone interview, do suggest a specific alternate time to the recruiter.
Give short answers.
Ensure that you can hear and are being clearly heard.
Create a strong finish to your phone interview with thoughtful questions.
Do not cough. If you cannot avoid these behaviours, say, "excuse me."
You have a major advantage in a phone interview which does not exist in a face-to-face interview. You cannot be seen. Use this to your advantage. Have all your materials on yourself and the employer open and available on your desk as you are speaking on the phone. This includes not only your resume, but also important facts and information that you might be quizzed on by the employer!
Sound positive, self-confident and focused
The recruiter has called you indicates that your resume or a member of your network has given him or her a favourable impression of you. You need to confirm this impression. Put a smile on your face and into your voice. You also need to demonstrate your enthusiasm and interest through your voice.
Write out your responses and practice reading them aloud
This will help you to remember the response. By knowing what to say, you will seem more confident.
Your objective at this point is to win acceptance and be recommended for further consideration. Accordingly, you may want to avoid providing a direct answer to this question. These issues could include non-cash benefits and compensation, scope of responsibilities, work environment, job location, career advancement and others.
And yes, remember to say "thank you." at the end of the conversation, and keep the phone only after the interviewer has disconnected the call